We are Bali-based, so payments are shown in Indonesian Rupiah. Don’t worry — your bank automatically converts it at the daily rate. We’re working on adding more payment options soon 🤍

All payments are securely processed via Xendit. You can pay with most international debit and credit cards.

First-time subscribers receive their welcome email a few minutes after signing up. Thanks for your patience — we can’t wait to share our latest drops, offers, and insider musings with you ✨

Yes! We ship with DHL Express almost everywhere (except a few countries like Azerbaijan, Ukraine, Belarus, etc.). Your order usually arrives within 7 business days.

This depends on your country’s regulations. Customs duties and taxes, if applied, are the customer’s responsibility.

You’ll find a size guide on size guide page. If you’re between sizes, we suggest sizing up. Or just reach out — we’re happy to help 💌

Knitwear: Hand wash or gentle cold cycle. Turn inside out, use mild detergent, and lay flat to dry. Avoid wringing or twisting. A steamer works best. Dry cleaning is also acceptable.

Other garments: Machine wash cold, gentle cycle. Use mild detergent, no bleach. Air dry or lay flat; avoid tumble drying. Iron on low heat if needed.

Yes, within 7 days for unworn items in original condition. Return shipping costs are covered by the customer.

Sometimes, yes — but many of our pieces are limited drops and won’t return. Follow us to catch new collections.

Simply email us at info@mataharithelabel.com or send us a WhatsApp message at +62 823-4251-3595. We’d love to hear from you 🤍