We are Bali-based, so payments are shown in Indonesian Rupiah. Don’t worry — your bank automatically converts it at the daily rate. We’re working on adding more payment options soon 🤍

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

First-time subscribers receive theirwelcome emaila few minutes after signing up. Thanks for your patience — we can’t wait to share our latest drops, offers, and insider musings with you ✨

Yes! We ship with DHL Express almost everywhere (except a few countries like Azerbaijan, Ukraine, Belarus, etc.). Your order usually arrives within7 business days.

This depends on your country’s regulations. Customs duties and taxes, if applied, are the customer’s responsibility.

You’ll find a size guide on size guide page. If you’re between sizes, we suggest sizing up. Or just reach out — we’re happy to help 💌

Knitwear: Hand wash or gentle cold cycle. Turn inside out, use mild detergent, and lay flat to dry. Avoid wringing or twisting. A steamer works best. Dry cleaning is also acceptable.

Other garments: Machine wash cold, gentle cycle. Use mild detergent, no bleach. Air dry or lay flat; avoid tumble drying. Iron on low heat if needed.

Yes, within 7 days for unworn items in original condition. Return shipping costs are covered by the customer.

Sometimes, yes — but many of our pieces are limited drops and won’t return. Follow us to catch new collections.

Simply email us at info@mataharithelabel.com or send us a WhatsApp message at +62 823-4251-3595. We’d love to hear from you 🤍